17³Ô¹Ï

Dongle Setup & Troubleshooting

Prior to using your dongle-based licenses you must install a dongle driver.  If you have counted nodelock licenses, you must also start the SCL server software (daemon).

First, download and install the 17³Ô¹Ï Common Licensing software for Windows (a single SCL .exe file) or Linux (a *common.spf file plus a *linux64.spf).  The Linux installation (only) also requires the 17³Ô¹Ï Installer, a separate download.

For instructions on installing SCL on Windows or Linux, see the SCL Administration Guide in the scl_root\doc (or scl_root/doc) directory.  For instructions installing the dongle driver, see the DONGLE_README.txt file. also in the doc directory. Or see the information below.

For Windows OS:

  1. Make sure the OS is supported. (For example, Windows 11 or Windows Server 2022.) See the SCL Release Notes in the scl_root\doc directory for information on supported versions of Windows.    

  2. Remove the dongle.

  3. For dongles that reference FLEXID=9-:
    •  Install the latest FlexId 9 drivers located at scl_root\win32\drivers\SCL_FLEXID9_Installer.exe.
  4. For dongles that reference FLEXID=10-:
    • Browse to scl_root\win32\drivers and extract FLEXID10_Windows_v6_51_x86.zip to scl_root\version\win32\drivers\wibu.
    • Browse to scl_root\win32\drivers\wibu\FLEXID10_Windows_v6_51_x64
    • Click Setup.exe
    • On the page Select the WibuKey components you like to install: deselect all options.
      This will install just the plain Wibu dongle driver.
  5. If you have an older dongle (such as FLEXID=7-):
    • Run scl_root\win32\driver\Flexera_FLEXID9\FLEXIdInstaller.exe to install the correct legacy driver.  
  6. Reinsert the dongle.  Attach it directly to the system; do not attach the dongle to another device or to
    a USB hub.
  7. Verify the dongle is recognized by using lmtools:
    • Start ¡°lmtools¡± (provided with SCL). lmtools is located in the scl_root\win32\bin directory.
    • Click Help > About. The lmtools version number must be 11.19.4 or higher.
    • Click the System Setting tab and make sure the correct FlexId shows in the "FLEXID" field matches the FLEXid imprinted on the dongle.
      NOTE:  Alternately, you can use lmutil or lmhostid, in the scl_root\win32\bin directory.  The syntax is

                          lmutil lmhostid -flexid -long

  8. If the above steps do not help:
    • Remove the dongle
    • Uninstall any old drivers.  Right-click Start, choose Settings > Apps > Installed Apps.  Uninstall old drivers.  These may have names like Aladdin HASP, Globetrotter FLEXid Driver, Macrovision FLEXid Driver, Rainbow Technologies, Sentinel or Sentinel System Drivers.
    • Shut down and restart the system.
    • Repeate steps 6 and 7.
  9. Once the correct FlexId shows, start the SCL license server with lmtools. (This step is only required for counted licenses; that is, the INCREMENT lines specify a quantity limit and not "uncounted".) For details on starting SCL on Windows, click here.
  10. After SCL is started, go to Control Panel > System > Advanced > Environment Variables and set the system licensing variable SNPSLMD_LICENSE_FILE or LM_LICENSE_FILE to point to the license server. For example, set SNPSLMD_LICENSE_FILE to 27020@my_server.